Starminer has recently received multiple customer complaints and reports that users searched Google for Starminer products, were directed to websites falsely presenting themselves as Starminer, and in some cases reported paying for an order but not receiving the product. We are publishing this notice to help customers identify our official website and avoid unverified sellers.
The only website officially operated by Starminer is https://ustarminer.com/. The domain bitfortun.com is not an official Starminer website and has not been authorized by Starminer or HK Ustar Technology Co., Limited.
Notice About an Unauthorized Copy of the Starminer Website
We recently discovered that bitfortun.com has copied parts of the official Starminer website without authorization. The copied material includes:
- The Starminer brand name and logo
- Product names, images, specifications, and descriptions
- Blog articles and written content
- Starminer App information
- Company details and contact information
- Website layouts and shopping-related functions
Because these pages closely resemble the official Starminer website, visitors may incorrectly believe that the website is operated or approved by Starminer.
We want to make this clear: bitfortun.com is not owned, operated, managed, or authorized by Starminer, Ustarminer, or HK Ustar Technology Co., Limited.
What Is the Official Starminer Website?
The only website officially operated by Starminer is https://ustarminer.com/.
Please use the official Starminer website when purchasing a Starminer Bitcoin miner, checking product information, downloading the Starminer App, requesting technical support, or accessing warranty services.
Authorized distributors may operate separate sales channels. However, their authorization should be verified through the official Starminer website. A website or seller that cannot be verified through our official channels should not be treated as an official Starminer representative.
How to Identify the Real Starminer Website
- Confirm that the browser address bar shows
ustarminer.com. - Watch for domains with altered spelling, extra words, added letters, or different extensions.
- Do not trust a website only because it displays the Starminer logo or product images.
- Avoid payment links received through unverified advertisements, social media messages, Telegram, or WhatsApp.
- Access products, support information, and distributor details directly through the official Starminer website.
A website displaying the Starminer name, logo, company information, or product images is not necessarily authorized by Starminer.
Do Not Use Unauthorized Websites for Sensitive Actions
To protect your account, funds, and mining equipment, do not use bitfortun.com or another unverified website to:
- Create or access an account
- Enter a password used on another service
- Submit your name, address, phone number, or identity documents
- Provide bank, payment account, or cryptocurrency wallet information
- Send BTC, USDT, or another cryptocurrency
- Download miner firmware, apps, configuration files, or software
- Contact an unverified support representative or distributor
Starminer cannot verify the authenticity or safety of products, inventory claims, payment instructions, after-sales promises, or downloadable files published by unauthorized websites.
What Should You Do If You Already Entered Information or Paid?
- Stop the transaction and end further communication.
- Save the website URL, screenshots, messages, order details, and payment records.
- Save any cryptocurrency wallet address and transaction hash.
- Change reused passwords immediately and enable two-factor authentication.
- Contact your bank, payment provider, or cryptocurrency exchange.
- Contact us through the official Starminer support page.
- Report suspected fraud to your local law enforcement or cybercrime authority.
What Is Starminer Doing About the Unauthorized Website?
Starminer has begun preserving relevant evidence. We are pursuing appropriate action through hosting providers, CDN services, domain registrars, search engines, and applicable legal channels to stop the unauthorized use of Starminer branding and original content.
We will continue monitoring imitation websites, misleading advertisements, impersonation accounts, and unauthorized sales channels.
Frequently Asked Questions
What is the only official Starminer website?
The only website officially operated by Starminer is https://ustarminer.com/.
Is bitfortun.com an official Starminer website?
No. bitfortun.com is not authorized by Starminer or HK Ustar Technology Co., Limited. It is not owned, operated, or managed by Starminer.
Are all other websites selling Starminer products fake?
Not necessarily. Some authorized distributors may operate their own sales channels. Always verify a distributor through the official Starminer website before purchasing.
How can I contact official Starminer support?
Visit the official Starminer Contact Us page and use the contact details published there.
Where can I purchase official Starminer products?
Start from the official Starminer product collection or purchase from a distributor verified through the official website.
Trust Only the Official Starminer Website
Protect your personal information, funds, and mining equipment by bookmarking https://ustarminer.com/.
If you discover another suspected imitation website, fake support account, unauthorized Starminer sales page, or suspicious firmware download, please report it through our official website.
Starminer
HK Ustar Technology Co., Limited
