Check the miner, power adapter, documentation and SN or activation card. Connect the original power adapter, install the Star Miner app, enable Bluetooth, bind the device, connect it to a 2.4 GHz Wi-Fi network, and then configure the mining pool and BTC wallet address.

Use a 2.4 GHz Wi-Fi network when connecting the device. A 5 GHz-only network is not recommended. Avoid unusual symbols in the Wi-Fi name, and confirm the password before binding.

Power on the miner, enable Bluetooth and the required app permissions, then open the Star Miner app and choose Discover or Add Device. Scan the QR code on the activation card or enter the activation information manually, then follow the prompts to complete Wi-Fi setup.

Open the device configuration page in the app. Enter the verified pool host and port, the required username or worker format, and your BTC wallet address, then save the settings. Always check the pool's current official documentation.

Enter Public Pool's current official connection address and port in the pool settings. The BTC address is commonly used as the username for Solo mining. Confirm the latest host, port and username format on Public Pool's official website before saving.

In many Solo mining configurations, the BTC address identifies the miner and is also the address associated with a potential block reward. The exact field format depends on the selected pool.

A Bitcoin ASIC miner is specialized hardware designed for SHA-256 hashing. Compare hashrate, complete-system power, cooling, noise, firmware, pool compatibility, warranty and included accessories before choosing a model.

No. An ASIC supports only compatible algorithms and workflows. Star Miner devices are designed for BTC and compatible SHA-256 mining configurations; they cannot mine arbitrary cryptocurrencies.

Higher hashrate means more hashing attempts, but it can also require more power, cooling, space and budget. Choose a model based on the complete operating environment rather than hashrate alone.

Choose a lower-power Gamma model for entry-level learning or compact desktop use. Choose a higher-hashrate air-cooled model for simpler maintenance, or a hydro model when lower fan noise and liquid-cooling management better suit the environment.

It is a compact SHA-256 miner whose verified footprint, power, heat and sound profile can fit a desk or small workspace. Always check the exact model specifications and ventilation requirements.

Yes, if the room has suitable power, ventilation, network access and an acceptable noise level. Confirm workplace rules and the selected model's measured operating profile.

Yes. Star Miner is designed to simplify personal BTC Solo mining through guided setup, an official app and support resources. Beginners should use the documented factory configuration before changing advanced settings.

Solo mining means a miner independently attempts to find a Bitcoin block. It provides a direct way to participate in the network, but block discovery is probabilistic and is never guaranteed.

No. Solo mining results depend on network difficulty, device hashrate, uptime and network conditions. Electricity, hardware cost and Bitcoin price also affect economics. Star Miner does not promise a block, payout or return on investment.

The app can display online status, hashrate, temperature and power information. Depending on the plan and app version, it can also support remote control, schedules, alerts, multi-device management, Block Query, firmware updates and SN warranty checks.

Core setup and basic monitoring functions are available through the Free Plan. Selected remote-management, scheduling and Block Query features may require a paid Pro Plan. Check the latest plan details in the app before subscribing.

Renew through the membership area in the Star Miner app or through your Apple App Store or Google Play subscription settings. To cancel, open the relevant store's subscription page and cancel Star Miner at least 24 hours before the renewal date.

Supported remote-management functions can work without the phone being connected to the miner's local Wi-Fi. The device must remain online, and feature availability can depend on the app plan and version.

Yes. The app supports multi-device management so users can view and manage several bound miners from one account.

Open the Block Query page in the Star Miner app and select the relevant device. If the device successfully reports a block, the app can display Block Found together with the time and block height.

Confirm that the miner is online and mining, and that the pool and BTC wallet address are correct. If no block has been found, the page will not display Block Found.

Open the device details or firmware area in the Star Miner app and compare the installed version with the latest official release. Use only update files and tools provided through official Star Miner channels.

Do not flash native Bitaxe, third-party or other-model firmware. Star Miner hardware and services are deeply customized, and incompatible firmware can disable functions, cause device failure and affect warranty eligibility.

Download the correct official firmware and flashing tool from the Star Miner firmware page, follow the official flashing guide and use the specified address and COM port. If you are unsure, contact support before proceeding.

Use the official factory profile and documented settings. Unapproved frequency, voltage, cooling or power changes can increase heat, errors and hardware stress and may affect warranty coverage.

BM1370 is an ASIC platform used in supported Bitaxe Gamma hardware. Complete miner performance also depends on board revision, official firmware, power delivery, cooling and operating settings.

No additional overclocking is required for the advertised factory configuration. Evaluate performance using pool-side averages, accepted shares, temperatures and stability over several hours rather than a brief display reading.

Use the supplied or officially approved power supply for the documented operating profile. During initial operation, check that the adapter, cable and connector do not become unusually hot and do not replace them with an incorrect-voltage unit.

Air cooling is simpler to install and inspect but fan noise can be more noticeable. Hydro cooling can reduce fan noise around the ASIC but requires space and maintenance for the pump, radiator and cooling loop.

Confirm that Bluetooth is enabled, the miner is powered on and the device is available for binding. Move the phone closer to the miner, confirm app permissions and try again.

Check Bluetooth permission and Star Miner app permission on the phone. Restart the miner and the app, then scan again near the device.

Use a 2.4 GHz Wi-Fi network and confirm the network name and password. Avoid a 5 GHz-only network or a name containing unusual special characters.

Confirm that the miner is powered, Wi-Fi is working and the router has internet access. Restart the miner and router if necessary, then allow time for the device to reconnect.

Verify the pool host, port, username or worker format and BTC wallet address. Confirm that the current network can reach the pool and that the pool service is online.

Hashrate can take time to stabilize after startup. Monitor the pool-side average and accepted shares over several hours, and check network quality and device temperature.

Place the miner in a well-ventilated area, keep intake and exhaust paths clear, prevent hot-air recirculation and confirm that the fan or cooling loop is operating normally.

Refresh the app and confirm that the device is online. Restart the app if needed. If the reading remains abnormal, stop unsupported tuning and contact official support.

Keep the device powered and the network stable, then retry the official update. Do not interrupt power during flashing. Contact support if repeated attempts fail.

Confirm that the device is mining and that the pool and BTC wallet are configured correctly. The page will not show Block Found unless a block has actually been reported.

Check the device label, packaging, activation card and app device-information page. If the device is already bound, the activation information may be visible in its details. Otherwise contact support with the SN.

Contact support if the device cannot bind or connect, remains offline, shows a suspected hardware fault, repeatedly fails an official firmware update, or has an SN or warranty-query problem.

Use the device SN in the Star Miner app or the official website warranty-query service. Keep the original order information and SN label available.

Star Miner currently provides a 6-month limited warranty beginning from the delivery date, subject to the official warranty terms and verification of the order and device SN.

Devices that meet the official warranty conditions can receive global after-sales support. Repair locations, logistics arrangements and processing times can vary by country or region.

Email official support with the order information, device SN, a clear description of the issue and relevant photos or video. Follow the remote troubleshooting steps before shipping the device.

Unauthorized disassembly, modification, overclocking, third-party firmware, an incorrect power supply, water, impact, poor operating conditions, unauthorized repair or a damaged SN label can affect warranty coverage.

Do not ship a device without authorization. Contact official support first and wait for troubleshooting, return approval and the correct regional repair address.

Shipping responsibilities depend on the diagnosis, warranty status and regional policy. Customers normally send the device to the designated service center after approval; confirm return-shipping arrangements with support.

Delivery time depends on destination, stock, customs and the selected service. Use the tracking details supplied with the order and contact support if the shipment does not update normally.

If the device is already bound, check its details in the Star Miner app. If it has not been bound, contact support with the device SN so the team can verify the product and assist.

Email support@ustarminer.com. Include the order information, device SN and clear photos or video to help the team diagnose the issue faster.